RenewCare - Maintenance Service

At Renewtech, we understand your challenges. That's why we've created RenewCare – our comprehensive Third Party Maintenance (TPM) solution. RenewCare is designed to extend the life of your IT hardware while saving you up to 70% on infrastructure costs. 

Simplify your sustainable IT maintenance and maximize your hardware's potential 

●      Global 24/7 support for all your network, storage & server hardware

●      Maximize your hardware's potential with cost-effective maintenance

●      Simplify your maintenance with multi-vendor support

●      Global customizable IT support that fits your business

●      First time resolve guarantee for all hardware issues

●      Sustainable and ESG-friendly eWaste mitigation

Global 24/7 support for all your network, storage & server hardware

 

Our team of certified field service experts and advanced Level 3 engineers is available 24/7.

RenewCare provides exceptional global service and support for all your data center hardware (network, storage & server) from OEMs including:

Maintainance for your server

Our customizable service tiers allow you to fine-tune service levels and adapt your contract to your specific requirements. Need to add or remove equipment? No problem! We will ensure your server maintenance always aligns with your evolving business requirements.

7 X 24 X 4

  • 24 hours a day, 7 days a week 
  • Initial phone-based diagnosis 
  • Field Engineer on-site (if required within 4 hours after customer contact)

5 X 9 X 4 

  • 8:00 AM to 5:00 PM, Monday through Friday 
  • Initial phone-based diagnosis 
  • Field Engineer on-site (if required within 4 hours after customer contact)

Next day

  • Initial phone-based diagnosis 
  • Field Engineer on-site (if required within 4 hours after customer contact)

Maximize your hardware's potential with cost-effective maintenance

Original Equipment Manufacturers (OEMs) constantly push their new hardware. They often discontinue support for older models. Even if they have years of potential use left beyond designated end-of-service (EOS) or end-of-life (EOL) dates. 

 

With RenewCare, you can extend support for your existing equipment well beyond the expiration of the OEM warranty. Our maintenance plans cost a fraction of what you'd pay the OEM – typically just 30% to 70% of their fees for identical equipment.

Multi-vendor maintenance support 

Managing multiple OEM agreements is hard work. We will streamline your data center hardware and services into a single, easy-to-manage contract. Keep your costs under control while maintaining the high levels of uptime and performance you depend on.