At Renewtech, we understand your challenges. That's why we've created RenewCare – our comprehensive Third Party Maintenance (TPM) solution. RenewCare is designed to extend the life of your IT hardware while saving you up to 70% on infrastructure costs.
Simplify your sustainable IT maintenance and maximize your hardware's potential
● Global 24/7 support for all your network, storage & server hardware
● Maximize your hardware's potential with cost-effective maintenance
● Simplify your maintenance with multi-vendor support
● Global customizable IT support that fits your business
● First time resolve guarantee for all hardware issues
● Sustainable and ESG-friendly eWaste mitigation
Global 24/7 support for all your network, storage & server hardware
Our team of certified field service experts and advanced Level 3 engineers is available 24/7.
RenewCare provides exceptional global service and support for all your data center hardware (network, storage & server) from OEMs including:
And many more!
Flexible server maintenance tailored to your needs
Our customizable service tiers allow you to fine-tune service levels and adapt your contract to your specific requirements. Need to add or remove equipment? No problem! We will ensure your server maintenance always aligns with your evolving business requirements.
24 X 7 X 4
- 24 hours a day, 7 days a week
- Initial phone-based diagnosis
- Field Engineer on-site (if required within 4 hours after customer contact)
9 X 5 X 4
- 8:00 AM to 5:00 PM, Monday through Friday
- Initial phone-based diagnosis
- Field Engineer on-site (if required within 4 hours after customer contact)
Next Business Day
- Initial phone-based diagnosis
- Field Engineer on-site (if required the next business day after customer contact)
Maximize your hardware's potential with cost-effective maintenance
Original Equipment Manufacturers (OEMs) constantly push their new hardware. They often discontinue support for older models. Even if they have years of potential use left beyond designated end-of-service (EOS) or end-of-life (EOL) dates.
With RenewCare, you can extend support for your existing equipment well beyond the expiration of the OEM warranty. Our maintenance plans cost a fraction of what you'd pay the OEM – typically just 30% to 70% of their fees for identical equipment.
Reliable IT support - Anytime, Anywhere!
Global Support with First-Time Resolve
Receive 24/7 worldwide support to keep your IT systems stable, with a first-visit resolution guarantee or a one-month maintenance credit.
Comprehensive Warranty and Support
Enjoy flexible warranty and support options, even for pre-owned or obsolete equipment.
Cost Savings on Maintenance and Hardware
Save 30-70% on maintenance and 55-90% on equipment costs, while extending equipment lifespan and managing networks on a single platform.
Simplified Multivendor Maintenance
Simplify maintenance with one contract covering all hardware, regardless of brand.
Reliable Installation & On-Demand Support
Get transparent quotes for installations and on-demand support without long-term commitment.
Eco-Friendly Solutions
Support sustainability by extending equipment life, reusing resources, and reducing waste through recycling.
Global 24/7 support for all your network, storage & server hardware
Our team of certified field service experts and advanced Level 3 engineers is available 24/7.
RenewCare provides exceptional global service and support for all your data center hardware (network, storage & server) from OEMs including:
Global customizable IT support that fits your business
From global remote assistance to on-site hardware services. Our global team of certified field service experts and advanced Level 3 engineers has extensive experience in storage, server, and network hardware. Mix and match our services to create your perfect support package:
- On-site engineering
- Remote monitoring
- Operational support
- Hardware maintenance
Sustainable lifespan extending service
RenewCare extends your hardware's life cycle, reducing the consumption of virgin materials. By extending the lifespan of IT hardware, we prevent the extraction of new raw materials and reduce the CO2 production related to the production of new hardware. The positive impact of RenewCare and the lifespan-extending service, helps you lower your environmental impact.
First-time resolve guarantee
Many maintenance providers claim a great first-time resolve rate. RenewCare gives you a First Time Resolve Guarantee. If we don’t resolve your storage, server, or network hardware issue on the first visit, we’ll credit you for one month of maintenance (and monitoring, if applicable) on the device in question.
And many more!
On-site or remote – we cover it all
Through RenewCare, we furnish adaptable contracts encompassing a broad spectrum of services, ranging from online and phone-based hardware support to the replacement or repair of server, network, storage, or data center hardware. Our offerings encompass on-site engineering assistance, remote monitoring, operational support, and equipment maintenance. RenewCare also facilitates customization of these services, ensuring flexible options.
RenewCare – benefits across the globe
Renewtech distinguishes itself through its extensive global presence, catering to customers across the globe with pride. Our team comprises a substantial number of certified field service experts and Level 3 engineers with a wealth of experience within storage, server, and network hardware. They stand ready to assist on-site at your facility whenever the need arises. At Renewtech, our commitment to delivering professional, comprehensive support remains unwavering from inception to completion.
We offer support through:
First-time resolve guarantee
With our First-time resolve guarantee, failure to resolve your storage, server, or network hardware issue during the first visit entitles you to a credit equivalent to one month of maintenance (and monitoring, if applicable) for the affected device.
Engineering expertise
Our workforce includes a substantial team of badged field service experts and advanced Level 3 engineers with OEM experience in storage, server, and network hardware. These teams are strategically stationed in cities worldwide, ensuring rapid on-site assistance at your facility within a four-hour window.
Sales & Support
+45 72 440 277
We respond within 48 hours on all weekdays.
Opening hours
Monday to thursday: 08.30-16.30
Friday: 08.30-15.30