Privacy and cookie policy

 

At Renewtech ApS (“we”, “our” or “us”), we take your privacy very seriously.

We have created this privacy policy to demonstrate our commitment to the privacy of the users of our website. Please read the following to learn more about our privacy and cookie policy, and how we treat the information collected from the users of our website.

 

What this privacy policy covers

This privacy statement explains what personal data or information we collect from you and from people who visit our website and how we use it.

This privacy policy does not apply to the practices of companies that Renewtech ApS does not own or control, or of the persons that Renewtech ApS does not employ or manage, including any third-part content contributors bound by contract and any third-party websites to which Renewtech.com links.

 

Who are we?

Renewtech ApS is a VAT registered company in Denmark (DK18630931). Our registered office and warehouse address is Messevej 12, DK-9600 Aars, Denmark.

 

What personal data or information do we collect?

The personal information we collect may include your name, address, email address, IP address and information regarding what pages you access on this website and at what time.

 

How and when do we collect data or information from you?

  • When you make an enquiry via our website or via the phone,
  • When you use our website,
  • When you enquire about a job opportunity,
  • When you subscribe to our newsletter,
  • When you work for or with the business,
  • Or when you exchange business cards with a member of the business.

 

How is your information used?

We collect your personal data or information to operate our business effectively and provide you with the best information on our products and services. We may use your information to:

  • provide new and used (refurbished) IT hardware equipment to you,
  • answer enquiries that you make prior to any agreement or contract,
  • keep you informed about our products and services,
  • process a job application,
  • fulfil our obligations as an employer,
  • maintain security of our facilities and IT infrastructure,
  • invoice you, and to track payments you make or payments made to you.

 

Details of our processing

Customers

Type of data held

  • Name and contact information.
  • Information and documents relating to the services we are providing, including communications with you.
  • Billing and payment information.
  • Name and contact information.

Length of time held

  • We will retain information about you for the duration of our contractual relationship with you, then for an additional 6 years.
  • We retain financial records for 5 years, following the end of the current financial year.
  • We will retain information about you for the duration of the enquiry, then a further 2 years.

How data is held

  • Data is stored on secure DK-based servers.
Prospective Customers
  • Information and documents relating to the services we are providing, including communications with you.
  • We will retain information about you for the duration of the enquiry, then a further 2 years.
  • Data is stored on secure DK-based servers.
Job Applicants
  • Name and contact information.
  • CV and job application.
  • Name, date of birth, and contact information.
  • CPR number.
  • Bank details.
  • We will retain information about you for the duration of the recruitment campaign, then 3 months.
  • Data is stored on secure DK-based servers.
Current & former employees
  • Information relating to your qualifications and experience.
  • Information relating to employment.
  • Contact details.
  • We will retain information about you for the duration of our contractual relationship with you, then for an additional 6 years.
  • Data is stored on secure DK-based servers.
Supplier / Vendors
  • Bank details.
  • Description of the services bought.
  • We retain financial records for 5 years, following the end of the current financial year.
  • Data is stored on secure DK-based servers.
Newsletter subscribers
  • Name, company name and email address.
  • We will retain information about you for as long as you stay subscribed to our newsletter.
  • Recipient lists, including email addresses, are stored on a secure ActiveCampaign server in the USA for the purposes of email newsletter distribution.

 

Who has access to your information?

We do not communicate, spread, publish, sell or rent your personal data or information to any third party or share your information with third parties for their marketing purposes.

We will disclose your data or information if required by law, for example by a court order or for the prevention of fraud or other crime.

We may pass your information on to our third-party service providers, agents or subcontractors for the purposes of completing a task or providing services to you on our behalf (for example to manage your subscriptions). However, we disclose only the personal information necessary to deliver that service and have a contract in place that requires them to keep your information secure and not to use it for their own marketing purposes.

 

Transfers outside of the European Area

Your personal information in the European Economic Area (EEA) is protected by data protection laws, but other countries do not necessarily protect your personal information in the same way, The EEA covers all countries in the EU plus Norway, Liechtenstein and Iceland. Renewtech ApS uses online tools which host data outside of the EEA.

 

Your rights

You have certain rights over the processing of your personal data. These are:

  • The right to be informed, which is what this privacy policy is for,
  • The right to access the data we hold about you,
  • The right to object to direct marketing,
  • The right to object to processing carried out on the basis of legitimate interests,
  • The right to erasure (in some circumstances),
  • The right to data portability,
  • The right to have your data rectified if it is inaccurate,
  • The right to have your data restricted or blocked from being processed.

 

How you can update your information

The accuracy of your information is important to us. If you change your contact details or if you want to update any of the information we hold on you, please contact us here or by phone on +45 96 982 800.

If you want to change your email newsletter subscription details or recall your consent, please click the link “Manage your email preferences” at the bottom of each newsletter email.

 

How you can access your personal information

You have the right to ask for a copy of the personal information Renewtech ApS hold relating to you. Please contact us here or by post at Renewtech ApS, Messevej 12, DK-9600 Aars, Denmark. Alternatively, you can reach us by phone on +45 96 982 800.

You also have the right to lodge a complaint about our processing of your personal data with the Danish Data Protection Agency (Datatilsynet).

 

Keeping your data safe and secure

When you give us personal information, we take steps to ensure that it is treated securely and strive to protect it on our internal systems.

 

Emailing us

We use Transport Layer Security (TLS) to encrypt and protect email traffic in line with government standards. If your email service does not support TLS, you should be aware that any emails we send or receive might not be protected in transit.

We will also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.

 

Use of Cookies by this website

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Unless you have set your browser to block cookies, this site will place the following cookies on your computer:

Cookie
Name and Purpose
Google Analytics – _ga, _gid, _gat
Google Analytics gathers information allowing us to understand interactions with our websites and ultimately refine that experience to better service you.

 

Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help us analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for our website operators and providing other services relating to website activity and Internet usage.

Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website.

To opt-out of being tracked by Google Analytics across all websites, please visit http://tools.google.com/dlpage/gaoptout.

 

Changes to this privacy policy

We keep our privacy policy under regular review. This privacy policy was last updated on January 24th, 2022.